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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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morgan

March 12, 2025

5  out of  5
rating by morgan
"Melinda was amazing to work with! She is patient and knowledgeable, and went above and beyond to answer all of my questions. I will be referring friends and family to Melinda and will definitely be going to her for future policy needs!"
We responded:
"Thank you, Morgan! I agree that Melinda does a wonderful job! Thanks so much for your business. We look forward to working with you for your existing and future insurance needs! "
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Martie Weber

February 27, 2025

5  out of  5
rating by Martie Weber
"Elizabeth has the best staff! They are all very knowledgeable and kind. They really do want to help their policyholders. They make you feel important."
We responded:
"Martie, thank you so much for the amazing feedback about our team. I am so happy to hear that what we work hard to do is appreciated by our customers. We are thankful for you! "
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Alan Dillon

February 19, 2025

5  out of  5
rating by Alan Dillon
"My experience was excellent with the agent. He was very professional and he was able to get the coverage I needed at a much cheaper price than the previous insurance company"
We responded:
"Alan, thank you for the 5-star review. Dylan does a fantastic job and I appreciate you sharing your feedback! Thank you for your business! "
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Kelsey Comer

January 15, 2025

5  out of  5
rating by Kelsey Comer
"Melinda is wonderful!!!!!!!"
We responded:
"Thank you, Kelsey! I agree, Melinda does a great job and I appreciate you sharing your feedback. Thank you for your business with us and please reach out if we can be of assistance! "
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Fred Simons

December 19, 2024

5  out of  5
rating by Fred Simons
"State farm was helpful in saving me money on my vehicle and renters insurance. I recommend them for anyone who thinks they paying to much. I never would imagine they could save me so much money. Thank you State farm"
We responded:
"Fred, thank you for sharing your feedback. We are happy to help with your insurance and appreciate your business! "
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Chelsea Carr

September 20, 2024

5  out of  5
rating by Chelsea Carr
"Elizabeth and State Farm made my transition from my old insurance company simple and effective, they were able to give me exactly what I was covered on a previous insurance at an even lower cost. I highly recommend them!"
We responded:
"Chelsea, thank you so much for your business with us! We are happy we were able to help you with your insurance needs and look forward to continuing to work together in the future. Thank you for letting us know about your experience! -Elizabeth "
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James S

September 20, 2024

5  out of  5
rating by James S
"Dylan was great and helped me get everything set up and going. Very easy process."
We responded:
"Thank you so much for your 5-star review. I’m thrilled to hear about your experience working with Dylan! Please let us know if we can be of assistance! -Elizabeth "
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Lesa

September 15, 2024

5  out of  5
rating by Lesa
"Had great experience with Dylan spoke with over 2 months ago 1st he quoted me a hood rate but was unable to transfer at that time but when I was ready he was there and explained everything to me in full details. Thanks."
We responded:
"Lesa, thank you so much for providing your feedback about your positive experience with our office. I’m so glad Dylan took great care of you. We appreciate your business! -Elizabeth "
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Lela Hunt

July 24, 2024

5  out of  5
rating by Lela Hunt
"Melinda was awesome to work with. She truly helped and got me the best insurance available at a low cost!"
We responded:
"Thank you, Lela! Melinda does a great job and I appreciate you sharing your experience! Please let us know if we can help in the future! -Elizabeth "
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Christopher Leigh

July 16, 2024

5  out of  5
rating by Christopher Leigh
"The staff at the State Farm office is fantastic! I highly recommend them for your insurance needs."
We responded:
"Thank you so much for the 5-star review! We are excited to work with you. Thanks so much! -Elizabeth "
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chelotzskie w

May 27, 2024

5  out of  5
rating by chelotzskie w
"Elizabeth's team were very helpful in guiding me through the process. They absolutely value building a relationship by encouraging anyone with questions or concerns to reach out to them. And it is very helpful to speak to an actual local agent who's team can help explain the best tailor fitted policy for you versus solely relying on only the internet. Thank you!"
We responded:
"Thank you very much for the 5-star review! We appreciate you choosing State Farm and our office and are happy you have been pleased with our service! "
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Carolyn Mirzaie

May 20, 2024

5  out of  5
rating by Carolyn Mirzaie
"This office has the most professional and courteous staff I've encountered in my years ..so helpful in every aspect .Thank you all for all you do. I recommend all my acquaintances to your firm ... ... ..... THANK YOU ........ ................. CAROLYN MIRZAIE........"
We responded:
"Carolyn, thank you so much for sharing your experiences with our office. I am so happy that you are pleased. Thank you for the recommendations and for your business with us! "
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Robby Dingess

April 22, 2024

5  out of  5
rating by Robby Dingess
"Dealt with Dylan. Super nice guy. The whole process took about thirty minutes. I would recommend state farm to anyone in the market for auto insurance"
We responded:
"Robby, thank you for the feedback about working with Dylan and the process. I am so happy to hear that you had a pleasant experience, and we look forward to continuing to work with you. Thank you for your business! "
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joseph mayes

March 22, 2024

5  out of  5
rating by joseph mayes
"Quick and painless. Nice people"
We responded:
"Thank you, Joseph! We appreciate your business and look forward to working with you. "
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Donna Blaney

March 22, 2024

5  out of  5
rating by Donna Blaney
"I had a great experience with the agent I spoke with today. I got more coverage and also car rental added to my policy for less than I've been paying. The last couple of years my insurance has been going up regardless of my not having any tickets or accidents. So it was time to look for another insurance company and State Farm is a lot cheaper and gives me more coverage."
We responded:
"Donna, thank you for the 5-star review! I am so glad to hear about your satisfaction with Dylan and that you are happy with your coverage. We look forward to continuing to help with your insurance needs. Thank you! "
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Tanner McCallister

February 19, 2024

5  out of  5
rating by Tanner McCallister
"Very personable. Always trying to do what is best for me and my family."
We responded:
"Tanner, thank you so much for the positive feedback. We are happy to hear about your experiences with our office and look forward to continuing to work together. Thank you for your business! "
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Nico Ferrara

February 16, 2024

1  out of  5
rating by Nico Ferrara
"When Dylan called to ask for a google review, he started by telling me that I had previously asked him about getting life insurance through state farm. This is a poor sales pitch. Not only am I against spending money on life insurance, but my employer provides this service to me at no cost. So why is a sales rep pretending that I asked for a product that I’ve always had a negative opinion of? Just to be safe, i even asked my s/o to see if they’d ever made an inquiry, and they had not. Find a new sales pitch. Don’t tell me that I asked for something that I don’t want and then follow that up with a request for a google review. Other than this dishonest sales pitch, I’ve never had any issues with state farm, and everyone there has always been kind and courteous and given me their time. Edit: And now they leave a reply excusing the lie by referring to lying as “passion”. I’ve never had a problem with state farm but you guys are making me strongly consider finding a new insurance company. The most diplomatic and respectable thing you could have done is acknowledge that you lied to me and apologize for lying instead of brushing off the fact that you lied to me to try to make a sale. Lying to a current customer is not “being passionate”. You /were/ already getting my money before blatantly lying to me. I will be researching other insurance companies."
We responded:
"Nico, I apologize for your recent experience with us. We feel passionately about making customers aware of the options available and am sorry for any confusion on our part. If you want to discuss, please call our office. We appreciate your business and hope you have a great weekend. "
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Samantha Adams

February 6, 2024

5  out of  5
rating by Samantha Adams
"I've entrusted my auto, home, and life policies to Elizabeth and couldn't be happier. She's incredibly responsive and prompt, always taking the time to explain things thoroughly and getting to know me personally. Not only has she saved me money, but her involvement in the community showcases her dedication beyond just selling policies. Highly recommend her services!""
We responded:
"Thank you so much for your review, Sami! I am so happy to hear your satisfaction with our office. Community involvement is one of my favorite ways to give back and support our local area! We appreciate your business and look forward to continuing to work with you for your insurance needs. "
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Kelly Ann Davison

November 27, 2023

5  out of  5
rating by Kelly Ann Davison
"Great staff and friendly support :)"
We responded:
"Kelly, thank you so much for your 5-star review! We are so happy to hear about your experience with our office and look forward to working together in the future. Thank you! "
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Kent ODaniel

July 6, 2023

5  out of  5
rating by Kent ODaniel
"Dillion and the WV office are professional good listening hard working people...give them all a raise....NOW!!!!!!!"
We responded:
"Thank you, Kent! I am happy to hear that you had a great experience with Dylan and our office! "
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Heather Powers

July 6, 2023

5  out of  5
rating by Heather Powers
"Great insurance and such a smooth experience! Thank you State Farm!"
We responded:
"Thank you for the kind words, Heather. I am so glad we were able to make your insurance experience positive! "
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Michael Moses

May 5, 2023

5  out of  5
rating by Michael Moses
"I highly highly recommend Liz and her team. Anytime we need anything she treats us like her only client. You’re the best. Thank you!!"
We responded:
"Thank you for your kind review, Mike! We appreciate your business and enjoy working with you on your insurance needs! "
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Kaitlyn Tinsley

April 19, 2023

5  out of  5
rating by Kaitlyn Tinsley
"Everyone in the office is always so welcoming and friendly! I am very happy with all of my services from Elizabeth's office! Highly recommend!"
We responded:
"Thank you, Kaitlyn! We are so happy to have you as a part of our State Farm family and appreciate your business with us. "
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Nikki Hilbert

November 11, 2022

5  out of  5
rating by Nikki Hilbert
"I'm very happy with my service from Elizabeth and her team. I always feel like a top priority and they take care of me in a timely manner."
We responded:
"Thank you for the five-star review, Nikki! We are grateful to have you as a part of our State Farm family."
Profile photo of Carolyn Mirzaie

Carolyn Mirzaie

November 11, 2022

5  out of  5
rating by Carolyn Mirzaie
"GREAT SERVICE AND WONDERFUL AGENTS ...LOVE HAVING ROADSIDE SERVICE..."
We responded:
"Thank you, Carolyn! I’m so glad you are happy with our service and thank you for your business!"